Shipping policy
At CALVEORA, we work to ensure that every order is processed quickly, securely, and delivered as smoothly as possible.
1. Order Processing
Orders are typically processed and dispatched within 1–2 business days after payment has been successfully received.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Delivery Time
Once your order has been dispatched, the estimated delivery time is:
4–8 business days
Please note that delivery times are estimates and may vary depending on your destination, carrier operations, customs procedures, weather, and other circumstances outside our control.
3. Order Tracking
Every order includes tracking.
Once your order has shipped, we will send you an email confirmation containing your tracking information.
You can use the tracking details provided to follow your shipment's progress.
4. Shipping Delays
While we aim to meet the estimated delivery times above, unexpected delays can occasionally occur due to:
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Carrier delays
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Customs processing
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Weather conditions
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Public holidays
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Incorrect or incomplete shipping information
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Other circumstances outside our reasonable control
CALVEORA cannot guarantee a specific delivery date.
5. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may be required to resend the package.
6. Lost or Damaged Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, or if your package arrives damaged, please contact us as soon as possible.
We will work with you and, where appropriate, the shipping carrier to help resolve the issue.
7. Contact Us
If you have questions about your shipment or tracking information, please contact us:
CALVEORA
Email: info@calveora.com
Website: www.calveora.com
We’re committed to providing a fast, secure, and reliable delivery experience for every CALVEORA order.